FaceTime Not Working: Here is how to fix

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FaceTime app iPhone

FaceTime makes it easy to keep in touch with your friends and family via video and audio calls but when its working without any issues!

If you’ve been having issues with you FaceTime app on your iPhone, iPad or Mac, let’s learn how you can troubleshoot the common issues FaceTime users gets and I have listed the common errors below:

  • FaceTime, “Waiting for Activation”
  • FaceTime not working
  • FaceTime stuck on Connecting…
  • FaceTime wont connect
  • FaceTime not connecting

How to fix FaceTime not working?

Learn using the step-by-step instructions how we can troubleshoot and fix these common FaceTime issues with your iPhone, iPad or Mac OSX:

As you know FaceTime is a 2-way service, so some of the fixes suggested below should be performed at both ends.

Update to latest version:

Depending on your device, either iPhone or iPad you need to install the latest iOS version. So go ahead and check if you’ve installed the latest version on your device.

  • Go to Settings > General > Software update.

If there is any update available for your device, I would recommend you to update to the latest version and this alone will fix any issues with FaceTime. You can also try the alternative fixes given below.

Reactivating may also fix FaceTime

Follow these steps to reactivate FaceTime on iPhone or iPad:

  • Go to Settings > FaceTime
  • Now flip the switch to deactivate it as shown in the picture below:

FaceTime Settings

  • Reactivate it again.

Reset Network Settings

Now if updating your iPhone or reactivating FaceTime does not fix FaceTime connection error then resetting the network settings may fix the issue. Here is how to reset network settings:

  • Go to Settings.
  • General > Reset
  • And choose the “Reset Network Settings“.
  • Your iPhone or iPad will now reboots.

I hope that by trying out the suggestion above has helped to fix FaceTime connecting issues. As I said earlier, you also need your friend to tryout the same procedures. If in case you still need further support do let us know in the comment section.

You may also get some support from Apple support forums over here.

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Imran is the editor of OhGuideMe and enthusiast gadgets geek always looking for something new to learn and help the Android, iOS, Mac and Windows Community. Just finding and searching solutions for your problems!